Identifying a Staff Admin

Identifying a Staff Admin

To locate the Staff Admin within the Customers screen, click on the [Edit] link under the [Action] column within the grid where the POS Group is set as [POS Staff].

Click on Edit
Click on Edit
  • After selecting the Edit button, you will be taken to the following screen, where you can navigate to the [Account Information] section.
  • In the Account Information section, you will notice that the [Roles] and [Group] fields are greyed out or in read-only mode. However, the remaining fields are not disabled.
Roles & Group are read-only mode
Roles & Group are read-only mode
  • The Acumatica Customer ID refers to the Customer ID synced from OrderPad Admin to Acumatica.
Acumatica Customer ID in the Staff Admin section
Acumatica Customer ID in the Staff Admin section

The next section outlines how this Staff Admin is represented in Acumatica.

  • Generate a customer using the Acumatica Customer ID obtained from Magento.
  • When you create the customer with the code in the Receivable Section of Acumatica, the records will automatically populate in the Customer Screen.
  • Below the Customer Class is a check box or flag [Is Staff Customer] which will be checked and set in read-only mode. This allows you to distinguish between a regular customer and a staff user in Acumatica.
  • In Acumatica, there is a single repository for storing Customer and Customer-related information. Staff Admin and POS staff, categorized as Customers, can be distinguished using a specific flag.
Staff as Customer in Acumatica
Staff as Customer in Acumatica