To check the status of a PayPal invoice on an individual Acumatica invoice, navigate to the Sales Order workspace and click Invoices.
Invoices
Click on [+] icon.
Invoices
Upon clicking [+] icon you will be redirected to a new screen.
Search for the [Customer].
Enter the [Reference Nbr], the sales order related to this reference Nbr will pop-up below details tab.
Invoices
Click on [PayPal Invoice] tab.
Select [Paypal] as Payment Method.
A screen with 3 options will appear.
To get Invoice click on [Request Payment Via Paypal Invoice].
Invoices
Enter a [PayPal Payer] Note if necessary.
These are displayed in the memo line of the invoice.
Click [Request Money].
A line item will appear in the PayPal Invoice tab showing the date and time payment was requested, the invoice number, the invoice status, and the invoice reference number.
The PayPal customer email, note, and invoice amount will also be listed.
Invoices
Click [Save].
The invoice will be sent to the customer’s account for payment.
PaypalPaypal
Check all the invoice details.
You can see Payment is [DUE].
Paypal
Click on [PayPal].
Select [Pay with].
Paypal
Click on [Complete Purchase].
Status for the Payment is [PAID].
Navigate back to the sales order screen and click on [Check Paypal Invoice Payment Status].
Invoices
Once the payment is done, a new line will appear in the table above the initial payment request with the [PayPal Invoice Status] listed as [PAID]
Invoices
If the payment has not been completed, a red [X] will appear at the top of the sales order with an error message stating that the invoice has not been paid. No additional line will appear on the table.