Logs

Logs screen is helpful for troubleshooting the issues from the root not If there is a sync failure, and for viewing data transfer from Acumatica to SellerCloud Connector.

• To view the [Reports], you need to navigate to the left panel in [Acumatica] and click on [Commerce Connector].

• You must choose the option [Logs] under the [Reports].
• You have an option to select [Action Type] for INFO and Error from the drop-down menu.
  • Initialization
  • Configuration
  • Product Sync
  • Product Status Sync
  • Kit product Sync
  • Template Item Sync
  • Pricing Sync
  • Inventory Sync
  • Delete Sync
  • Customer Sync
  • Order Sync
• You can choose the [level] from the drop-down menu.
  • INFO
  • ERROR
• You can also select [From Date – To Date] and [ From Time-To Time].

• If you choose [Log Info Level] Logs related to the Info Level will appear on the screen.

• Additionally, Logs related to the error level will appear on the screen if you choose the [Error Info Level option].

Note: You can view Clear log option after selecting on Ellipse […], and you can choose [Clear Log] to clear/delete previous data.